After-Sales Service
The hotline of MBP’s after-sales service is at your disposal to answer any technical questions:
Tel + 33 (0)2 40 57 44 44
Complaints - Guarantee and return
On reception of the goods, the purchaser must, in front of the deliveryman, make sure that the goods are in accordance with the initial order. In the absence of immediate complaint, the goods will be considered as accepted without any reserve by the purchaser and therefore, no later complaint will be accepted.
We guarantee that the goods are free from any defect. However, any possible defect will have to be reported to us before being sent back. A written request for return must be made by the purchaser, mentioning the references and quantities of the defective cartridges.
No return will be accepted without prior agreement of our After-sales Service: the authorization is only granted by the attribution of a R.M.A as well as possible instructions. Any parcel received without authorization of return will be turned down.
Our guarantee is limited to the replacement of articles that have been found defective, without the purchaser being able to claim any other allowance. This guarantee is only valid for products that are stored and/or used under normal conditions.
Guarantee : 2 years running from the production date
Tel + 33 (0)2 40 57 44 44
Complaints - Guarantee and return
On reception of the goods, the purchaser must, in front of the deliveryman, make sure that the goods are in accordance with the initial order. In the absence of immediate complaint, the goods will be considered as accepted without any reserve by the purchaser and therefore, no later complaint will be accepted.
We guarantee that the goods are free from any defect. However, any possible defect will have to be reported to us before being sent back. A written request for return must be made by the purchaser, mentioning the references and quantities of the defective cartridges.
No return will be accepted without prior agreement of our After-sales Service: the authorization is only granted by the attribution of a R.M.A as well as possible instructions. Any parcel received without authorization of return will be turned down.
Our guarantee is limited to the replacement of articles that have been found defective, without the purchaser being able to claim any other allowance. This guarantee is only valid for products that are stored and/or used under normal conditions.
Guarantee : 2 years running from the production date